Our vetting standard

Nobody gets your number until they clear all four.

Anyone can call themselves a contractor. We check four things before a single pro is allowed to contact a homeowner through us, and we check them ourselves against public registries rather than taking anyone's word for it. Here is exactly what we look at and why it protects you.

Licence verified
$2M liability insurance
WSIB / CNESST clearance
Established business

Find my pro See the four checks

Standard last reviewed: August 2026

The four checks

What we check, how we check it, and why it protects you.

01

Licence verified

What we check

The contractor's trade licence or registration number, plus a municipal business licence where the trade requires one.

How we verify it

We look the number up ourselves in the provincial registry. Quebec's RBQ, the electrical and gas authorities in Ontario, and the equivalent body in every province we serve.

Why it protects you

Unlicensed work can void your home insurance and make permits impossible to close. If the number comes back expired, suspended, or registered to somebody else, they never reach you.

02

$2M liability insurance

What we check

A current certificate of general liability insurance carrying at least $2,000,000 in coverage, issued in the contractor's legal business name.

How we verify it

We require the certificate on file before a contractor takes a single job from us. A personal name instead of the business name, an expired date, or a lower limit is an automatic no.

Why it protects you

If a pipe lets go or a torch catches a rafter, that certificate is the difference between their insurer covering the damage and you suing a numbered company with nothing in it.

03

WSIB / CNESST clearance

What we check

A current clearance certificate from the provincial workers' compensation board covering the contractor and anyone they bring on site.

How we verify it

We pull it ourselves through the board's online clearance system. It takes about a minute, it is issued by the board rather than the contractor, and it cannot be faked.

Why it protects you

If an uninsured worker is injured on your property, the liability can land on you as the homeowner. A live clearance certificate is what stops that from becoming your problem.

04

Established business

What we check

Incorporation or registered business status, an active GST/HST number, and a minimum of two years of trading history.

How we verify it

Corporate registry plus the Canada Revenue Agency's public GST/HST registry. Both are public records, both take seconds, and neither relies on anything the contractor tells us.

Why it protects you

A GST number means real revenue rather than weekend work. Two years means they have survived a winter and a slow season. It is how we filter out the operator who disappears halfway through your job.

The other side of it

What gets a contractor turned away.

A standard only means something if people fail it. These are the things that end an application on the spot.

The licence number comes back expired, suspended, or registered to somebody else
The insurance certificate is in a personal name instead of the business name
No workers' compensation clearance, but they put crew on site
Under two years trading, or no active GST registration
A pattern of unresolved complaints we can find in public records
They will not give us a verifiable physical business address
They offer to pay us for better placement. That is not something we sell.

We would rather tell a homeowner we have nobody in their area this week than hand them somebody we are not sure about.

Straight talk

And here is what vetting does not do.

Any company that tells you screening removes all risk is selling you something. Here is where our job ends and yours begins.

We are an introducer, not a contractor

We do not carry out the work, we do not supervise it, and we do not warranty it. Your agreement is with the contractor, not with us.

We do not set their prices

Your matched pro quotes their own number. Always get it in writing before anyone starts, and never pay the full amount up front.

Vetting is a filter, not a crystal ball

A licensed, insured, established company can still have a bad week or a bad crew. Our checks remove the obvious risks. They cannot promise a perfect job.

Permits are still worth confirming

Ask who is pulling the permit and confirm it is closed at the end. We will keep saying this even though it slows the job down, because it is what protects your resale.

We may earn a referral fee

If you go ahead with a matched pro, we may be paid a fee by that contractor. It never changes who you are matched with, because contractors cannot buy placement here.

After we match you

Vetting is the first half. This is the rest.

One pro, never shared

Your details go to a single matched contractor. We do not run an auction and we do not resell your enquiry to four companies.

Free rematch, no questions

If your matched pro is not the right fit, tell us and we match you again at no cost. You are never stuck with our first pick.

Contractors cannot buy placement

Nobody pays to jump the queue or outrank a better-suited trade. Matching is based on your job and their service area, full stop.

Your details stay private

Shared only with the pro you are matched to, for the purpose of quoting your job. Never sold, never posted publicly, never passed to a list broker.

Now you know how we check them. Let's find yours.

Answer a few questions and we'll match you with one vetted local pro. Free, no obligation, no phone blowing up.

Find my proFree · No obligation · One vetted pro, never shared

Are you a contractor who meets this standard?Apply to join the network